Back office

From Academic Kids

A back office is a part of most corporations where tasks dedicated to running the company itself take place. Examples of back-office tasks include IT departments that keep the phones and computers running, accounting and human resources. In banking the back-office is the heavy weight IT processing systems handling position keeping, clearance and settlement.

The term comes from the building layout of early companies where the front office would contain the sales and other customer-facing staff, and the back office would be those manufacturing or developing the products or involved in administration but without being seen by customers.

fr:Back office / front office he:בק אופיס

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