Operator assistance

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An operator-assisted call is one in which the calling party places a telephone call where it is necessary to have the operator provide some form of assistance in completing the call. This includes telephone calls made from some pay phones, calls placed station-to-station, person-to-person, collect, calls billed to a credit card, and certain international calls which cannot be dialed directly.

Operator assisted calls are always much more expensive than direct dial calls.

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